Return Policy

Thank you for purchasing from Elisiyan! We are committed to providing high-quality products and a great shopping experience. If you’re not completely satisfied, here’s how we handle returns:

Returns and Refunds

1. Eligibility:

   • Returns are accepted within 15 days of purchase.
   • The product must be unopened, unused, and in its original packaging.
   • Proof of purchase is required for all returns.

2. Non-Returnable Items:

   • Used or opened products.
   • Items purchased on sale or as part of a promotional offer.

3. Return Process:

   • Contact our customer service team at Elisiyanhairoill@gmail.com with your order number and reason for return.
   • Once your return is approved, we will provide instructions on how to send the item back.

4. Refunds:

   • Approved returns will be refunded to your original payment method within 3–7business days after we receive the product.
   • Shipping fees are non-refundable.

Damaged or Defective Items

If your item arrives damaged or defective, please contact us within 48 hours of delivery with photos of the damage, and we will provide a replacement or refund.

For questions, email us at Elisiyanhairoill@gmail.com